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Physical Intelligence · Beta

Customer intelligence doesn't end at the screen.

Understand relevant in-person interactions, from dwell to product consideration, and connect approved physical signals to the same customer context used across digital experiences.

Discuss physical intelligence
Person in a physical shopping environment

What physical context can add

A more complete view of the relationship.

Dwell + engagement

Explore where attention, consideration, and time spent occur inside eligible physical environments.

Product interaction

Capture permitted interaction signals, including product pickup and return-to-rack events where supported.

Connected customer context

With appropriate permission and an approved match, bring physical observations into the customer journey already understood by Trust ID.

Purpose-bound deployment

Design workflows with customer notice, consent, policy, and appropriate access controls for each environment.

Connected experiences

Digital. Physical. Agentic. One persistent customer relationship.

Availability depends on the physical intelligence capabilities, the installation environment, a lawful collection and linking basis, and agreed deployment terms.

Talk to our team