7-day free trial for Pro. Credit usage and DSP advertising are subject to applicable terms.
UNDERSTANDING USAGE
How usage works.
Start with an allowance. See what you use. Adjust as you grow.
01
Start with included usage
Choose 10K, 30K, or 50K monthly credits. Your allowance refreshes each billing cycle.
02
Credits follow what Trust ID does
Recognition, intent, AI actions, and enrichment use different amounts. Credits are not visitor counts.
03
See what your business actually uses
Monitor usage in your dashboard. Move to a larger Pro allowance when you need it.
04
Add more only when you need it
Buy 5,000 additional credits for $19. Top-ups are optional, never automatic, and expire after six months.
What is billed separately?
Some data services, DSP advertising budgets, and applicable media charges have separate usage or commercial terms. We don't assume unlimited enrichment or media spend in a Pro subscription. Your selected plan and the applicable service terms at checkout govern billing.
WHAT CHANGES
One platform. More when you need it.
Both plans share the core product. Enterprise adds options for security, governance and higher-volume support.
Included
Pro
Enterprise
Core platform + AI actions
Included
Included
Identity, intent + enrichment
Available with metered usage
Available at contracted volume
Included usage
10K, 30K or 50K credits/month
Contracted capacity and rates
Customer data isolation
Included
Included
Security and governance
Standard
Enhanced controls by agreement
Single sign-on
Not standard
By agreement
Support
Standard
Priority and SLA options
Implementation
Self-service
Assisted or custom
Customer data isolation applies across plans. SOC 2 Type II review is in progress, not completed certification. Enhanced security and Enterprise service terms are subject to contract.
GOOD TO KNOW
What affects the bill?
Do I need to know how many credits I'll use?
No. Start with a published Pro allowance and see what Trust ID does on your site. Your usage depends on which recognition, intent, AI and enrichment workflows are active, not just on the number of visitors.
What happens if I need more usage?
Pro comes with 10K, 30K or 50K monthly credits. Paid accounts can buy 5,000 additional credits for $19 when needed or move to a higher Pro allowance. Top-ups are optional purchases, not automatic charges, and expire after six months.
Are credits the same as website visitors?
No. Different actions consume different credits. We don't promise a fixed number of visitors for a given allowance. Monitor actual usage in the app and choose capacity as your needs become clearer.
Do both plans get the same features?
The same core Trust ID recognition, intent, identity, audience-building and AI activation platform is available to Pro and Enterprise. Metered enrichment and DSP advertising charges can apply. Enterprise adds agreed security, governance and service options.
How does the trial work?
The published Pro levels include a seven-day free trial. A payment method is required, the initial charge is $0, and your selected plan bills after seven days unless canceled. SOC 2 Type II review is in progress, not completed certification.
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