Turn customer intelligence into action.

Convert more returning customers. Waste less media. Recover lost attribution. Build customer records that remember the journey.

Live customer stateActive
High-intent return
Returning customer · visit 04
Live

Likely next move

Compare → convert

Customer state

Recognition + intent ready

Personalize now
Suppress reacquisition
Preserve attribution

Know which visitors are closest to acting before they tell you

Pageviews and clicks can make different visitors look the same. Trust ID reads the behavior between those events to show which journeys are actively evaluating and what they are likely to do next.

Intent exercise

Which three visitors would you prioritize?

You only have their event history. Pick three, then run Trust ID once.

Selected 0/3

Trust ID adds the behavior analytics misses: current intent, decision state, and likely next action.

Put the signal into the decisions already running your business

Put Trust ID into the workflows responsible for conversion, media efficiency, protection, and continuity.

Grow conversion

Conversion before the form

Recognize returning customers before they re-enter the funnel, so the experience can respond before another login or form.

Personalization on pageview one

Use live journey context and likely next action to change content, offers, proof, or assistance during the active visit.

In-session sales routing

Surface valuable demand to sales or service while the visitor is active instead of waiting for a later form sync.

Make media work harder

Known-customer suppression

Suppress customers you already know and spend more of your acquisition budget on true new demand.

Attribution across sessions

Reconnect qualifying return visits to the campaigns and earlier activity that continued creating demand.

Protect valuable demand

Human, bot, or agent

Separate real customer demand from automation before bad traffic distorts spend, offers, or measurement.

Promotion abuse

Use returning-customer recognition and approved identity context before a new-customer offer is granted.

Agent traffic

Keep approved AI-agent activity tied to the customer and outcome it represents instead of treating it as anonymous traffic.

Keep context usable

Cross-brand recognition

Let participating brands recognize the same customer without forcing every experience to start from zero.

Consent-safe audiences

Keep permission, purpose, and destination attached to the customer context being activated.

Reusable eligibility

Surface approved prior eligibility or verification state so policy can avoid unnecessary repeat friction.

Use the signal while the decision is still live

Send useful customer state to the page, your existing systems, and approved destinations while the decision is still live.

A

In the experience

Change what the customer sees while the session is live.

DOM personalization

Change hero, offer, navigation, or proof for a recognized visitor.

Pricing personalization

Emphasize the plan, value, or offer most relevant to the current customer state.

Exit intent

Trigger assistance or an approved offer when a valuable session is likely to leave.

Form pre-fill

Remove fields the customer already supplied where permission allows.

Product recommendations

Recommend from live journey signal, not only historical behavior.

Role-based content

Change creative and proof points using approved person or account context.

Chat context

Open assistance with the approved customer and journey context already available.

B

In your systems

Use the signal inside the stack your teams already operate.

CRM sync

Create or update the approved customer record when recognition or a qualifying event occurs.

Email + lifecycle triggers

Follow up from repeat evaluation, rising intent, or a meaningful return.

Local database enrichment

Merge first-party records server-side and return the approved context to the workflow.

Engagement scoring

Separate active evaluation from passive presence inside your own models.

Journey analysis

Read the connected multi-session path behind the outcome, not only the last interaction.

Analytics enrichment

Make recognition, intent, and customer state available to analytics and product-intelligence tools.

C

Across your ecosystem

Bring your identity sources and send approved signal where it can create value.

Custom identity sources

Resolve against approved first-party databases, IAM systems, or customer models.

Custom destinations

Send recognition, intent, profile, or journey events to media, warehouse, queues, or applications.

Consent-gated release

Apply destination-specific rules so each system receives only the context it is allowed to use.

Cross-brand continuity

Carry approved recognition and context between participating brands or partner experiences.

Same customer. Better decisions across the stack

Trust ID keeps the customer and journey connected early enough for the systems you already use to make a better decision.

A high-intent return no longer has to look like a stranger.

Today

01Returning customer arrives
02Earlier journey is unavailable
03Generic experience persists
04Form or checkout adds friction

With Trust ID

01Return recognized
02Earlier journey restored
03Likely next action is available
04Experience can adapt before conversion
More of the decision window can work toward conversion.

The customer can move without the relationship starting over

Across approved brands, domains, and partners, carry forward only the recognition, permission, and customer context the next experience can use.

Useful for brand portfolios, loyalty ecosystems, entertainment networks, marketplaces, travel partners, and other connected customer journeys.
Cross-brand customer stateApproved properties

Trust ID customer state

Identity · permission · context · memory

01

Brand A

Recognized

02

Brand B

Context continues

03

Brand C

Permission travels

04

Brand D

No restart

Agentic attribution · Private beta

Keep the customer behind the agent

As AI agents shop, compare, book, and transact, preserve the customer, permission, intent, and outcome behind approved agent activity.

01

Distinguish the actor

Know whether the activity came from a person, bot, or AI agent.

02

Connect approved authority

Evaluate when the agent is acting with permission on behalf of a customer.

03

Preserve the outcome

Keep eligible agent activity attached to the same customer journey for attribution and activation.

Find where better customer signal moves the number first

Start with one page, audience, campaign, or journey and measure where earlier recognition and intent change the outcome.

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